Last Update: 06/11/2018

Accessibility statement

The Ministry of Health, Consumer Affairs and Social Welfare has committed to making its e-Office accessible in compliance with Royal Decree 1112/2018 Will open in a new window. , of 7 September, on the accessibility of public sector websites and mobile applications.

This accessibility statement applies to the website

Compliance status

This website is partially compliant with Royal Decree 1112/2018, due to the lack of compliance of the aspects indicated below.

Inaccessible content

The content listed below is not accessible for the following reasons:

  1. Lack of compliance with Royal Decree 1112/2018:
    • There may be exceptional editing failures on some web pages.
    • There are fields in forms that ask for users’ information without identifying what it will be used for.
    • There are fields in forms or buttons where the visible text acting as their tag does not form part of their accessible name.
  2. Disproportionate burden: Not applicable.
  3. The content is not included in the scope of applicable legislation. There may be word processing files in PDF or other formats published before 20 September 2018 that do not fully meet accessibility requirements, although an effort has been made to ensure most of them comply.

Drafting of this accessibility statement

This statement was drafted on 6 November 2018.

The method used to draft the statement was a self-assessment carried out in-house.

Last revision of the statement: 04 March 2019.

Comments and contact information

You can send messages on the accessibility requirements (article 10.2.a) of Royal Decree 1112/2018), such as:

At the email address

The emails will be received and processed by the Sub-Secretariat of the Ministerial Department.

Application procedure

The claims procedure set out in article 13 of Royal Decree 1112/2018 will enter into effect on 20 September 2020.

Optional content

This website meets the requirements of Standard UNE-EN 301549 v1.1.2:2015 File pdf.  Will open in a new window. , taking into account the exceptions in Royal Decree 1112/2018.

The last revision was carried out in May 2018.

The e-Office of the Ministry of Health, Consumer Affairs and Social Welfare,, was created using XHTML 1.0 for content markup and CSS 2 style sheets for the visual design, avoiding wherever possible the use of proprietary technologies that require the use of specific equipment or browsers. These standards guarantee access to the information from any browsing device that supports W3C recommendations.

The styles used have been constructed according to the recommendations of the W3C consortium for Version 2 of the cascading style sheets and have been validated using the CSS code validation tool Will open in a new window. provided by the consortium. No errors were detected during validation.

Furthermore, the HTML pointing to the various CSS files has been validated to ensure that the fault tree used is correct. The analysis was performed using the HTML code validation tool Will open in a new window. provided by the consortium, with the analysis producing a positive result.

In the event that the user accesses the portal using a browser that does not support style sheets, the structural markup enables a correct display of all the content. When selecting the style-free option, the pages will be displayed without any form of visual formatting.

The e-Office of the Ministry of Health, Consumer Affairs and Social Welfare is optimised for a resolution of 1024x768. If you are using a monitor with a higher resolution, the font size may occasionally appear a little small. However, the font sizes have been defined using relative units so that the font size can be increased or decreased using your browser configuration options.